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Stay On Top of Faults, Failures, and Frustration

24/7 monitoring and remote management to keep your parking machines fully operational, secure, and customer ready

Stay Connected. Stay in Control.

Cammax’s remote monitoring software connects directly to your kiosks, allowing our engineers to diagnose—and often fix—issues instantly without on-site visits.  

A live dashboard and automated alerts keep both our support team and approved customer staff informed, so problems are resolved before they impact users.  

Plus, detailed usage analytics give you valuable insights to help manage occupancy and utilisation patterns.

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Boost uptime and customer satisfaction

Cut operational costs and on-site visits

Gain full visibility into your payment machine network

Improve response times with streamlined support

A woman in a white shirt works at a desk with two monitors and a laptop, wearing a headset. The setting is dimly lit, suggesting a focused, late-night work environment.

Remote support

Fix issues fast — from anywhere.

Our UK-based team provides instant remote access to your machines allowing us to: 

  • Identify and resolve faults in real time 
  • Reboot devices or individual components remotely 
  • Access logs and update system settings 
  • Test peripherals and user transactions

When needed, issues are escalated seamlessly to field engineers with full diagnostic context—speeding up resolution and minimizing disruption. 

Grid diagram with labels in red and green boxes. Green indicates operational: "Temp Bottom 17". Red shows non-operational: "Buzzer". "Coingate" in light blue.

Proactive Monitoring

Spot problems before they impact users.

We monitor live data across your entire kiosk estate 24/7, ensuring:

  • Early alerts on errors, (low paper levels, door opening, coin blockages, overheating), and hardware faults
  • Predictive maintenance based on usage trends
  • Performance optimization through real-time analytics
  • Reduced need for reactive call-outs and downtime

Our monitoring platform helps you stay one step ahead—keeping services running smoothly, even during peak hours.

Three black parking payment kiosks stand in a row. Each has a screen, keypad, and card slot, with "Pay Here" displayed at the top. Modern and sleek design.

System Updates & Configuration

Keep your payment machines secure and up to date—remotely.

We manage software and firmware updates across your estate without the need for on-site access:

  • Deploy updates and patches during off-peak hours
  • Push new configurations, pricing, or interface changes
  • Ensure compliance with the latest security protocols
  • Roll back changes if needed for fast recovery

Our remote update service ensures your kiosks are always running the latest, most secure version—without service interruption.