EPOS systems are increasingly infiltrating the world of commerce, with more industries deciding to replace their old fashioned till systems with digital counterparts. EPOS software can be implemented at till points, on tablets, computers and in free-standing kiosks, and can be made to be staffed or self-service. Whichever form of EPOS you choose, you will find a number of benefits that will enable your business to grow.
The following are some of the major advantages of switching to an EPOS system.
Improved security
EPOS can help to improve security in two ways. Firstly, card payments and transactions can be made fully secure by using end to end encryption, preventing customer fraud and data theft. Secondly, EPOS systems tracks every transaction, giving venues and staff a higher degree of accountability than in normal till systems.
Stock control
As software is fully customisable to your needs, it is possible to create an EPOS system which is integrated with stock management; new stock is added to the system and allows staff members to immediately see what is available without having to waste time searching. The system is updated as sales are made, making stock management easy and accurate.
Customer growth
Unlike handwritten or stamped reward cards, EPOS systems require an e-mail in order for customers to sign up. This data capture can be used to segment your customer database and offer targeted messages and discounts, encouraging customer loyalty.
Customisability
EPOS software systems have complete customisability, from branding through to layout. Each feature has the ability to have modified options, so for example in a coffee house, clicking on latte could take you through to various choices including size and extras.
Sales data
EPOS software will keep a record of all your sales data, allowing you to see which products and services are the most profitable, or where areas may need pushing. This data is all recorded, and EPOS systems have the option of multiple backups meaning you won’t lose your records. Having these reports also makes business accounting much simpler and quicker than with traditional pen and paper versions.
Mobility
EPOS systems have the ability to be used on mobiles and tablets, making them much more flexible than traditional till points. The food industry can particularly benefit from this as it enables a more accurate tracking of orders placed away from tills.
Self-service
Kiosks and till points which use EPOS software have the capability to be self-service, reducing the demand for staff members and freeing up hours to use on service. These pay points are immune to human error and are often quicker than staffed tills so reduce queue times.
Investing in an EPOS system has both short and long term benefits, and can significantly reduce costs and increase revenue over time. To discuss our fully customisable software solutions, contact us to discuss your requirements.